June 28, 2017

Chasers are the tow trucks that race to the scene of an accident/breakdown, often ahead of the police and before CAA, and eagerly offer their services. They troll for the stranded and the vulnerable. They’re not bad people, but they purposely catch you at a bad time to try to make a buck. Don’t let them intimidate or overwhelm you.  Here's how not to get scammed if you take the tow.

June 21, 2017

A tow truck driver may be paid a referral fee by a vehicle repair or body shop to have damaged vehicles towed there. These types of tow truck drivers are known in the industry as "chasers." A tow truck driver may be breaking a municipal bylaw by recommending a repair shop without being asked. To recover these referral fees, tow truck drivers and vehicle repair or body shops may "pad" their bills. In the end, you and other policyholders end up paying. 
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January 4, 2017

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